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Have some questions in your search for love? Choose one of the main topics below or scroll through the list for answers to Click2Asia.com's most frequently asked questions.

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Misc.

What's the difference between HTML and Text email format? Display All
Email sent in HTML (hypertext markup language) appears in much the same way you're viewing this web page. We're able to format the message we send you, adding graphics and links to other pages that you might find useful. HTML emails are ultimately designed with you, the reader, in mind and communicate their message much more effectively than emails sent as plain text.

Email sent as plain text can be effective too; however, you won't see the formatting (bold, italics, etc.) that makes HTML easier to read. You still can receive links to useful information but lose the ability to view graphics. Key benefits of plain text emails is their smaller file size and your ability to read them offline.
I canít make it to the event I signed up for. Can I get a refund or transfer to another event? Display All
After you register for an event, you can email events@staff.click2asia.com to cancel. However, once we have e-mailed a Confirmation, we do not provide refunds or transfers. Thatís because a cancellation detracts from the event by creating an un-equal number of men and women which causes someone to sit alone each round in the event of Speeddating. For poker, there are limited seats available and for each seat that is claimed, someone else who wanted to play is turned away. If you are not able to attend an event that youíve been confirmed for, please notify events@staff.click2asia.com immediately.


If you've done all this and continue to have difficulties, please contact us, and we'll be happy to help you.

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